AI Automation Services Built for Dubai Businesses
Six services, one outcome: every call answered and every message replied to within seconds — in Arabic or English, inside UAE calling and data-protection rules, and written straight into the CRM your team already uses.
Our Services
Six AI Services That Cover Every Way Dubai Customers Reach You
Your customers do not choose one channel. They call at 11pm, WhatsApp at lunch, and expect the same answer from both. Each service below solves one specific leak — run them separately, or let them share the same lead record and calendar.
AI Receptionist
Answers in Under Two Seconds
Picks up on the first ring, including the fourteenth call arriving at the same moment.
Arabic and English on One Line
Opens in the caller's language and switches mid-sentence, including Khaleeji and Levantine dialects.
Smart Routing and Handover
Transfers to the right person with the transcript attached, so nobody repeats themselves.
Overflow and After-Hours
Sits behind your existing line and takes only what your team misses, or covers the whole night.
AI Appointment Setter
Live Calendar Availability
Reads real openings in Google Calendar, Outlook, or your clinic scheduler before it offers a time.
Qualifies Before It Books
Budget, community, treatment type, or job scope — your criteria, asked the same way every time.
Reminders and No-Show Recovery
Confirms by WhatsApp, nudges before the slot, and re-books the ones who drop off.
Reschedules Without a Human
Handles changes and cancellations directly, then frees the slot for the next caller.
Outbound AI Calling
Speed-to-Lead Callback
Dials a new Bayut, Property Finder, or web enquiry within seconds of it landing.
DNCR Screening Before Dial
Every number is checked against the TDRA Do Not Call Registry automatically.
Calling-Window Control
Campaigns are locked to the legal 9:00–18:00 window, with identity and recording notice on every call.
Database Reactivation
Works old and unconverted lists at volume, then hands the warm ones to your closers.
WhatsApp Automation
Instant First Reply
Answers within seconds of a message landing, day or night, before the lead messages a competitor.
Automated Follow-Up Sequences
Nudges quiet leads on your schedule and stops the moment someone replies or opts out.
Documents and Location Pins
Sends brochures, price lists, floor plans, invoices, and map pins without anyone lifting a finger.
CRM and Calendar Triggers
Fires on a stage change, a new lead, or a booking so the chat and the record stay in sync.
WhatsApp Business AI Automation
Official Business Platform Setup
We handle the API onboarding, business verification, and the green verified badge application.
Multi-Agent Shared Inbox
Your whole team works one number with assignment, internal notes, and full chat history.
Approved Template Campaigns
Broadcast offers, reminders, and updates to opted-in contacts without risking your number quality rating.
Delivery and Read Reporting
See what landed, what was read, and what converted — per campaign and per agent.
AI Chatbot for WhatsApp
Trained on Your Own Content
Learns from your listings, price lists, service menu, and policies — not generic web answers.
Understands Arabic and English
Replies naturally in the language the customer wrote in, including mixed-language messages.
Captures and Scores Leads
Asks the qualifying questions inside the chat and pushes a scored record into your CRM.
Knows When to Fetch a Human
Escalates on frustration, edge cases, or a direct request — with the full thread already open.
Services
Connects to the Stack Your Team Already Runs
Nothing here asks you to change your phone provider, migrate your CRM, or retrain your staff on a new dashboard. We sit behind the number and the inbox you already use, and write into the systems your team opens every morning.
Calls, Calendars & Pipelines
Everything the voice services touch — your +971 line, the diary your team books into, and the pipeline where deals actually live.
- Telephony & SIP trunking
- Calendars & scheduling
- CRM & sales pipelines
Messaging, Workflows & Data
Everything the WhatsApp services touch — the official Business Platform, the automation layer that connects the rest, and wherever you report from.
- WhatsApp Business Platform
- Workflow automation
- Analytics & reporting
How It Works
From First Call to Live Agent in Under Two Weeks
The same three steps whether you start with one service or all six. No hardware, no new phone contract, and no rebuilding your CRM.
01
Map & Script
We listen to a sample of your real calls and read your busiest WhatsApp threads, then agree the qualifying questions, the escalation rules, and what the AI must never answer on its own. Usually two working days.
02
Build & Connect
We attach the services to your existing +971 number and WhatsApp Business account, wire up your CRM and calendar, configure DNCR screening and calling windows, then run a closed test with your own team.
03
Launch & Tune
Go live on after-hours or overflow first, review real transcripts together each week, and widen the scope once the numbers hold. You keep a kill switch the entire time.
2K+
See All Six Working on Your Own Number
Thirty seconds on the phone tells you more than any proposal. Call the demo line in Arabic or English, message the same business on WhatsApp, and watch both land in one lead record.
FAQS
Choosing Between Six Services
The questions Dubai owners and operations managers ask before they pick a starting point.
Start with where you are losing the most enquiries. If calls ring out after hours or during busy periods, begin with the AI Receptionist. If calls get answered but the diary stays empty, you need the AI Appointment Setter. If leads arrive from portals and go cold before anyone dials, that is Outbound AI Calling. If most enquiries arrive by message rather than phone, start on the WhatsApp side.
Most Dubai businesses begin with one service, prove it over a 14-day pilot, and add a second within the first quarter. You do not need all six on day one.
AI Chatbot for WhatsApp is the conversation — the part that understands a question and answers it in Arabic or English. WhatsApp Automation is the workflow layer around it: follow-up sequences, document sending, and triggers fired by your CRM. WhatsApp Business AI Automation is the official platform tier — verified business number, multi-agent shared inbox, and approved template campaigns to opted-in contacts.
A small clinic often needs only the chatbot. A brokerage running campaigns to thousands of contacts needs the Business Platform underneath it. We will tell you which on the first call rather than selling you all three.
Yes, and dialect matters more than language count. Our voice agents handle Gulf, Levantine, and Egyptian Arabic alongside Modern Standard Arabic, and switch to English mid-sentence the way Dubai callers actually speak. Hindi, Urdu, Malayalam, Tagalog, Russian, and French are supported too. On WhatsApp the bot replies in whichever language the customer wrote in, including mixed-language messages.
Yes, under the same rules that apply to human callers. UAE Cabinet Resolutions 56 and 57 of 2024 are technology-neutral: outbound marketing calls need prior approval from your competent authority, must come from your company's registered UAE number between 9:00 and 18:00, must be screened against the TDRA Do Not Call Registry, and must state identity and purpose at the start. Penalties run from AED 10,000 to AED 150,000.
Answering inbound calls is not telemarketing, so the AI Receptionist and chatbot run 24/7 without touching that window. Our platform enforces these controls automatically, but the licence and approvals sit with your business.
That is how most clients do it, and it is what we recommend. Every service shares the same lead record, calendar, and CRM connection, so adding a second one is a configuration change rather than a new project. A brokerage might start with the receptionist, add outbound callback once the inbound numbers hold, then bring WhatsApp in for follow-up. Nothing gets rebuilt along the way.
Seven to fourteen working days for most Dubai deployments. From you we need three things: a handful of real call recordings or chat threads so the script sounds like your team, admin access to your CRM and calendar, and one person who can approve the qualifying questions. WhatsApp Business Platform verification can add a few days depending on how quickly your trade licence documents come back.